Work-order management
Create, schedule, assign and track corrective or planned work. Keep priorities, customer details, locations, descriptions and status history together.
CAFM software for Dubai and the UAE
Run your facility operations from one connected system.
ZM CAFM gives facility management, maintenance and property-service teams one web-based platform for work orders, technicians, assets, preventive maintenance, customers, quotations, invoices, LPOs, contracts, inventory and operational reporting.
✓ Multi-company profiles
✓ Technician mobile workflow
✓ UAE VAT-ready documents
Customer login
Access your CAFM operations dashboard.
One operational databaseKeep customers, sites, assets, jobs, documents and users connected instead of working across separate spreadsheets.
Real-time job visibilityFollow work-order status, assignments, materials, photos, signatures and completion details from one dashboard.
Complete document workflowCreate branded quotations, invoices, receipts and LPOs with approval controls and printable records.
Built for growing groupsOperate multiple companies under one umbrella with profile switching and company-specific data and branding.
Facility operations without the paperwork gap
Connect every stage of the maintenance and facility management process.
From the first customer request to technician completion, commercial documents and management reporting, ZM CAFM keeps the full service history in one system.
Technician job portal
Give technicians a focused view of assigned jobs across authorized companies, with task sheets, materials, remarks, signatures and completion updates.
Assets, sites and customers
Maintain customer, site and asset records so each service visit is linked to the correct location, equipment and operating history.
Preventive maintenance
Plan recurring maintenance, create scheduled jobs and reduce the risk of missed servicing across buildings, equipment and customer sites.
Digital proof of work
Record check-sheet responses, before-and-after photos, customer feedback, technician remarks and signatures inside the service report.
Dashboards and reporting
Review open work, technician activity, job status, commercial records and company-level performance without manually consolidating files.
Complete CAFM modules
The operational and commercial tools your facility team uses every day.
Use the modules you need while keeping every record connected to the correct company, customer, work order and user.
Customers and locations
Centralize contact information, addresses, sites and service history for every customer account.
Inventory and materials
Track items, quantities, rates and materials consumed on work orders for better cost visibility.
Quotations
Prepare detailed quotations with scope, exclusions, comments, discounts, VAT and manager approval.
Invoices and receipts
Convert completed or quoted work into VAT-ready invoices and maintain payment receipts and references.
LPO and purchasing
Create purchase orders, route them for approval and print the authorized company stamp after approval.
Contracts
Keep customer contracts, dates, values and supporting documents accessible to authorized users.
Multi-company management
Use one global login while switching between separate company profiles, records, logos, terms and documents.
Approval workflows
Send quotations and LPOs to the selected manager, record decisions and preserve approval history.
Professional documents
Generate branded service reports, quotations, invoices, receipts and LPOs that can be printed or shared.
A clearer service workflow
Move from request to completion and billing without losing information.
Register the request
Create the customer, site and work order with the correct service details, urgency and location.
Assign the right technician
Schedule the job and assign an authorized technician who can see the work from a mobile-friendly browser.
Capture field evidence
Complete check sheets, materials, remarks, signatures and before-and-after photos while the work is performed.
Close and commercialize
Generate the service report, quotation, invoice, receipt or LPO and keep the complete history attached to the job.
Product tutorial
See how ZM CAFM supports day-to-day facility operations.
Watch the software walkthrough to understand the system layout, key modules and document workflow before arranging a personalized demonstration.
- ✓Explore the operational dashboard and navigation.
- ✓Review work orders, technicians and service reports.
- ✓See quotations, invoices, receipts and purchasing workflows.
- ✓Understand how one system can support multiple company profiles.
Designed around UAE service operations
A practical CAFM platform for Dubai facility management and maintenance teams.
ZM CAFM is suited to businesses managing buildings, customer sites, assets, technicians, suppliers and commercial documents across Dubai and the wider UAE. The platform helps replace scattered spreadsheets, chat messages and paper files with one controlled operational record.
- AED and VAT-ready quotations, invoices and receipts
- Company-specific logos, terms, stamps and approvals
- Multi-company profiles for groups under one umbrella
- Mobile-friendly technician and supervisor workflows
- Suitable for FM, MEP, HVAC and maintenance contractors
Who the system is for
Built for teams that manage people, properties, equipment and service commitments.
Facility management companies
Coordinate customers, sites, technicians, planned maintenance, corrective jobs and commercial records.
MEP and HVAC contractors
Manage callouts, inspections, maintenance visits, materials, evidence and customer sign-off.
Property and building operators
Maintain asset and service histories across buildings, communities, offices and managed properties.
Annual maintenance providers
Track recurring obligations, scheduled visits, contracts and follow-up work under ongoing service agreements.
Specialist service companies
Support cleaning, pest control, landscaping, fire and safety, technical and other field-service teams.
Multi-company groups
Share authorized staff while separating company data, branding, reports and operational documents.
Book a free product demonstration
Show us your current facility workflow. See how it can run inside ZM CAFM.
Contact ZM Softwares to discuss your number of users, technicians, companies, sites, assets and document requirements. The demonstration can focus on the modules that matter to your operation.
Frequently asked questions
What Dubai and UAE facility teams usually ask before a demo.
What is CAFM software?
CAFM software is a digital facility management system used to organize assets, service requests, work orders, technicians, preventive maintenance, materials, documents and operational reporting in one place.
Is ZM CAFM suitable for facility management companies in Dubai and the UAE?
Yes. ZM CAFM is designed for web-based facility and maintenance operations and includes AED and VAT-ready documents, technician workflows, customer and site records, approvals, and multi-company profiles that suit UAE service businesses.
Can technicians receive and complete work orders on mobile devices?
Yes. Technicians can use the responsive browser-based system to view assigned jobs, complete task sheets, add materials, upload before-and-after photos, collect signatures and record completion details.
Can one account manage more than one company?
Yes. The multi-company setup supports one global login with separate company profiles, company-specific data, branding and documents, while authorized users and technicians can work across assigned companies.
Does the system manage quotations, invoices, receipts and LPOs?
Yes. ZM CAFM includes quotation, invoice, receipt and local purchase order workflows, VAT calculations, printable documents, approval routing and links that can be shared with customers or suppliers.
How can I arrange a CAFM software demonstration?
Use the WhatsApp or email contact options on this page to request a demonstration for your facility management, maintenance or property operations team.